Clinical Care Coordinator – Home Nursing & Palliative Care Services

Nursing 6 Jun 2019

Benalla Health offers a work environment that encourages innovation and excellence. We support staff to achieve best practice outcomes for our community by ensuring that all staff has access to an interactive education program. If you believe that you have the skills and experience to be an exceptional clinical leader we invite you to apply for the following position:

Clinical Care Coordinator – Home Nursing & Palliative Care Services

Position Status: Permanent Full-time (80 hours per fortnight)

Classification: RN ANUM Yr 1-2 (YW11-12)

Benalla Health is seeking to fill the position of Clinical Care Coordinator in our Home Nursing and Palliative Care services Team. The Clinical Care Coordinator is responsible for the provision of high quality and safe nursing care to allocated clients including providing health education, health promotion, assisting clients with goal setting and achievement and working with other health care providers to ensure care is person centre, consistent and coordinated.

The Clinical Care Coordinator will lead home nursing and palliative care intake and the daily allocation including delegation of care and supervision and/or management of client lists. They will monitor and foster consistency in clinical practice. They will liaise with nursing, medical and allied health staff as well as any relevant external service providers and/or stakeholders in management and care of home nursing and palliative care clients.

The Clinical Care Coordinator will liaise with, and support the Manager Healthy Ageing and will work in collaboration with Health Ageing leadership team to achieve the Health Ageing Service goals outlined within the Benalla Health Strategic, Clinical Services and Operational Plans. They will assist NUM in unit clinical governance including assisting with the investigation of incidents; compliance with service audit schedule; leading activities and updating unit quality improvement register; developing and/or reviewing guiding documents; monitoring outcome measures; and reporting on performance targets. The Clinical Care Coordinator will be responsible for delegated portfolios and/or projects. They will assist the NUM with monitoring, maintenance and ordering of supplies and equipment; the completion of annual staff performance appraisals and mandatory training; and will participate on recruitment selection panels as required.

The Clinical Care Coordinator will represent NUM Healthy Ageing on organisational, unit and/or external committees as delegated. They will facilitate home nursing and palliative team meetings and communication and as required, will act in the role of NUM Healthy Ageing in their absence. The Clinical Care Coordinator will act as a role model for behaviours that reflect the values of Benalla Health. They also support and role model a commitment to lifelong learning through the development of professional practice skills in self and others including novices.

The Successful applicant must be able to demonstrate the following:

  • Demonstrated recent experience in clinical nursing relevant to role
  • Demonstrated experience in building, influencing and/or leading teams including allocation of duties; clinical supervision and mentoring; shared problem solving; conflict resolution; and provision of feedback.
  • Demonstrated knowledge of contemporary evidence based advanced and/or chronic, complex wound management including compression therapy
  • Demonstrated knowledge of end of life care including palliative pain management and experience with a variety of vascular access devices
  • Demonstrated proficiency in the use of information management systems and programs
  • Demonstrated knowledge of, commitment to and participation in quality systems and processes including monitoring outcomes against relevant quality standards; data collection and analysis; and meeting timelines and accountabilities against key performance indicators.
  • Demonstrated ability to adopt, implement and/or manage change

Ideally the candidate will also be able to demonstrate:

  • Post Graduate qualification relevant to Wound Management or working towards the same;
  • Post Graduate qualification relevant to Palliative Care or Oncology or working towards the
  • same;
  • Post Graduate qualification in chronic disease management
  • Experience in Home Nursing Services
  • Experience in Palliative or Oncology Nursing Services.

Benalla Health offers a working environment that encourages professional development and embraces the concept of work/life balance, whilst striving for excellence.

Benalla Health is an Equal Opportunity Employer and has a strong commitment to Child Safety. This includes establishing and maintaining child safe and child friendly environments.

For more information regarding the role contact;

Lisa Pryor – Operational Director Continuum of Care on 5761 4750.

Applications Close: Wednesday 26th June 2019 at 9.00am


Applicants must visit the Benalla Health Careers page to obtain full details. Incomplete Applications will not be considered.

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