The CRANAplus offices will be closed from midday Tuesday 24 December and will reopen on Thursday 2 January 2025. The CRANAplus Bush Support Line is available throughout the holidays and can be contacted at any time on 1300 805 391.
Overview
We provide mental health and wellbeing support, including a 24/7 telephone support line and a range of mental health and wellbeing workshops, resources and education. The personal and professional demands experienced by those working in the remote health sector are significant and unique.
Bush Support Line update. CRANAplus has introduced some small changes to the Bush Support Line to improve user experience. At the beginning of the call, callers will hear a brief pre-recorded message and be able to provide informed consent prior to being transferred to a psychologist. If on hold, callers will hear a message about mental health and wellbeing services. The hold period will also last longer to allow more opportunity for the call to be answered. — 8 April 2024
Resources
CRANAplus develops written resources, podcasts and webinars to support the mental health and wellbeing of the rural and remote health workforce. We encourage you to browse our resources and share them with your colleagues or staff, or contact us to access free, professionally printed wellbeing tip sheets, posters and resources such as pens and self-care magnets.
Bush Support Line
Our Bush Support Line offers free 24/7, 365-day telephone support to Australia's current and emerging rural and remote health workforce and their families. The line is staffed by psychologists with rural, remote, and cross-cultural expertise. It provides a confidential space where health workers and their families can discuss professional and personal difficulties, seek advice, and develop coping strategies.
Mindful Monday
Our psychologists also regularly produce Mindful Monday, an email that goes straight to the inbox of thousands of rural and remote nurses and health workers every Monday morning. Our newsletter helps readers to cope with the daily challenges of living and working in demanding environments and manage stress, trauma, grief, workplace conflict and other common challenges.
Workshops
CRANAplus provides free, flexible tailored workshops to rural and remote health workplaces across Australia. Our workshops are designed to help your team meet the challenges of providing health care in their unique setting and can be customised to meet your organisation’s needs.
Online Learning
CRANAplus develops online learning to support the mental health and wellbeing of the rural and remote health workforce. Courses include Critical Conversations: preparing learners to navigate conversations with people who need support, recognise when extra help is needed, and familiarise with key points when discussing self-harm or suicide; and Supporting yourself and others after traumatic events: helping health workers identify trauma, understand common responses, and support themselves and others after a traumatic event.
Feedback
We welcome feedback on any CRANAplus Mental Health & Wellbeing service, including Mindful Mondays, the Bush Support Line, and our workshops. We would love to hear from you, so share your thoughts using this link.
More information
We encourage you to view the Mental Health & Wellbeing Privacy Policy and the CRANAplus Mental Health & Wellbeing Services Charter.