Education FAQs

We can only accept full pay­ment to secure your place on a course.

It is best that your employer reaches out to CRANAplus for an invoice for payment. We can reserve a place for you while your employer makes payment for up to four weeks.

The next year’s course sched­ule is usu­al­ly released in Octo­ber. Sub­scribe to the CRANA­pulse Newslet­ter to receive updates.

The venue address is sent out to participants at eight weeks prior to course commencement. We rec­om­mend you arrive 15 min­utes early. 

Morn­ing tea, lunch and after­noon tea are pro­vid­ed for the dura­tion of the course. If you have spe­cif­ic dietary require­ments, make sure they’re list­ed in your myCRANA profile.

Access to the pre-course work is at 8 weeks prior to course commencement. 

Please do not attend the course venue if you are unwell. Please make contact with the course coordinator or administration team if you are unable to attend. 

We are unable to trans­fer between cours­es: you will need to can­cel your enrol­ment and rebook. For more infor­ma­tion, please view our With­drawals, Can­cel­la­tions and Refunds pol­i­cy on this page.

Please see our With­drawals, Can­cel­la­tions and Refunds pol­i­cy on this page. This will tell you if you are entitled to a refund. 

CRANAplus can­not accept respon­si­bil­i­ty due to changes to work com­mit­ments or per­son­al cir­cum­stances. For more detailed infor­ma­tion, please view our With­drawals, Can­cel­la­tions and Refunds pol­i­cy on this page.

CRANAplus wel­comes and invites com­pli­ments and feed­back to be shared with our per­son­nel infor­mal­ly or for­mal­ly. Com­pli­ments or feed­back regard­ing CRANAplus per­son­nel, ser­vice deliv­ery, or con­duct can be shared through a range of avenues: 

• Direct­ly with CRANAplus per­son­nel with whom you are engaging 
• By email to peopleandculture@​crana.​org.​au
• By phone, through our recep­tion and admin­is­tra­tion team 

Each of the above-men­tioned con­tact points will then refer the mat­ter to the rel­e­vant Exec­u­tive Mem­ber for appro­pri­ate con­sid­er­a­tion and action. 

Sub­mit an enquiry and we will assess your indi­vid­ual sit­u­a­tion in con­junc­tion with your course coordinator. 

Your certificate is available on your learning management platform (CANVAS) once all required components are completed.  

CPD hours are self-record­ed and self-report­ed if audit­ed. 1 hour = 1 CPD point.

The Nurs­ing and Mid­wifery Board of Aus­tralia pro­vides a com­pre­hen­sive overview on how to record your CPD. It is required that you to main­tain a CPD Jour­nal and Port­fo­lio.

Doc­u­men­ta­tion of self-direct­ed CPD must include dates, a brief descrip­tion of the out­comes, and the num­ber of hours spent in each activity.