Privacy & Security

CRANAplus recog­nis­es the impor­tance of pro­tect­ing your privacy.

We use infor­ma­tion pro­vid­ed direct­ly from you (through the con­tact form) so we can com­mu­ni­cate with you through emails, newslet­ters and/​or Mem­ber Alerts.

When vis­it­ing our web­site, infor­ma­tion is record­ed (such as your brows­er, date, time and pages accessed) for sta­tis­ti­cal pur­pos­es and remains anony­mous. It will only be used to improve the web­site, in order to give you a bet­ter experience.

Infor­ma­tion you pro­vide through this web­site is used only by CRANAplus and not sold or giv­en to third-par­ties unless required by law.

We are com­mit­ted to ensur­ing that your infor­ma­tion is secure. In order to pre­vent unau­tho­rised access or dis­clo­sure we have put in place suit­able phys­i­cal, elec­tron­ic and man­age­r­i­al pro­ce­dures to safe­guard and secure the infor­ma­tion we col­lect online.

View our Pri­va­cy Pol­i­cy, Pri­va­cy Notice and our Web­site Pri­va­cy State­ment.

Secu­ri­ty

CRANAplus is com­mit­ted to ensur­ing that your pri­va­cy is pro­tect­ed. We take all rea­son­able steps so that the col­lec­tion, use, dis­clo­sure and han­dling of your infor­ma­tion by CRANAplus com­plies with the Pri­va­cy Act 1988 (Cth) and the Aus­tralian Pri­va­cy Prin­ci­ples set out in the Act. For more infor­ma­tion about the Pri­va­cy Act or the Aus­tralian Pri­va­cy Prin­ci­ples (APPs) please vis­it the web­site www​.oaic​.gov​.au.

This web­site con­tains secure areas, indi­cat­ed by a pad­lock sym­bol in the browser.

CRANAplus uses SSL (Secure Sock­ets Lay­er) for trans­mit­ting pri­vate infor­ma­tion by encrypt­ing the data trans­ferred over the Inter­net. This pro­to­col is a stan­dard used by many web sites when you sub­mit con­fi­den­tial infor­ma­tion, such as cred­it card num­bers and oth­er per­son­al data. We will nev­er store your cred­it card details on our servers.

If you have any con­cerns or enquiries about your secu­ri­ty while using our web­site, please con­tact us for more information.

Men­tal Health & Well­be­ing Service

The Men­tal Health and Well­be­ing Ser­vice is com­mit­ted to pro­tect­ing your pri­va­cy and com­ply­ing with the Pri­va­cy Act 1988 (Com­mon­wealth) (Pri­va­cy Act) and oth­er rel­e­vant state laws in rela­tion to the man­age­ment of per­son­al information.

The Men­tal Health and Well­be­ing Pri­va­cy Pol­i­cy describes how we col­lect, hold, use and dis­close your per­son­al infor­ma­tion when access­ing Men­tal Health and Well­be­ing Ser­vices and should be read togeth­er with our Men­tal Health Well­be­ing Ser­vices Char­ter.