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We offer free 24/7 confidential psychological support to remote health professionals and their families
The challenges that rural and remote health workers face in their day to day lives are different than those living with the support found in larger regional and urban areas.
CRANAplus provide mental health and wellbeing support and resources that are vital in retaining a healthy and resilient rural and remote health workforce. Our qualified psychologists are experienced in the remote sector, culturally aware, and know how to support the mental health and wellbeing of health care workers and their families.
The Bush Support Line is a 24/7 telephone service that delivers free, confidential psychological support to remote and rural health workers and their families.
Any health professional providing health care in a rural or remote community can access the service. This includes nurses, doctors, midwives, Aboriginal and Torres Strait Islander health workers/practitioners, paramedics, aged care workers, allied health professionals, interns and students. It also includes any family members of those workers. Our psychologists’ welcome people of all ages, genders, sexual preferences and cultural backgrounds. If you are unsure whether you or someone you care about is eligible, or whether the service will be beneficial, simply give us a call.
No. The Bush Support Line is not linked to CRANAplus membership. If you would like to know more about CRANAplus membership and the benefits available, please call 07 4047 6400.
The Bush Support Line operates 24/7. Experienced psychologists with rural and remote expertise are ready to take your call anytime.
CRANAplus provides the Bush Support Line with a team of psychologists who work 24/7 to ensure that the service is available to health professionals and their families any time they need it. We are funded by the Commonwealth Department of Health to deliver the Bush Support Line nationally.
Our psychologists understand the challenges that are faced by remote and rural health workers and their families. These could include:
Your call will be answered by an experienced psychologist who will listen to your reason for calling, explore what you would like support with and explain how they could help. You will be able to ask questions at any time.
No, you do not need a referral or to prepare. You will be supported to share your experience and make sense of what is occurring. It is more important that you do not put it off.
Yes, you can.
The Bush Support Line is a safe place for people to discuss their challenges. Delivered as a brief intervention single service, you may be asked for limited personal information like your name, telephone number and current location. If you do not want to provide your details and choose to remain anonymous, we will continue to support you within the limitations of the service.
A psychologist’s role is to support you to make sense of your thoughts, feelings and behaviour. Everyone can benefit from reaching out.
This is a FREE service. A psychologist can call you back if this is helpful.
Yes, you can. You can access the service whenever you need.