The CRANAplus offices will be closed from midday Tuesday 24 December and will reopen on Thursday 2 January 2025. The CRANAplus Bush Support Line is available throughout the holidays and can be contacted at any time on 1300 805 391.

Adapting CRANAplus education

19 Dec 2024

“The challenge was on, like an episode of Ready, Steady, Cook with only five ingredients to make a six-course dinner, we were off to Christmas Island and Cocos (Keeling) Islands to deliver ten courses, with five CRANAplus Educators, carry-on equipment and only seven weeks to prepare,” says Anna Heaton, Clinical Educator CRANAplus. Here, Anna and team share their insights to tailoring and delivering CRANAplus courses for a specific environment.

This is exact­ly what CRANAplus Edu­ca­tion is designed to do: deliv­er edu­ca­tion right to the heart of remote area nurs­ing. And I know every­one was excit­ed about this assign­ment. A vis­it to these beau­ti­ful islands had noth­ing to do with it, of course. 

It was not all plane sail­ing (see what I did?) as Leanne Lau­rie, Remote Clin­i­cal Edu­ca­tor, shares her diary entry dat­ed 5th August: 

Our day was final­ly here. Excite­ment was pal­pa­ble, bags packed, and we were ready to go! Here we are 18 months on from the float­ing of our PEC/PALS course deliv­ery to board­ing the plane to deliv­er 10 CRANAplus cours­es over 12 days. A huge under­tak­ing for Indi­an Ocean Ter­ri­to­ries Health Ser­vice (IOTHS), par­tic­i­pants and facilitators/​educators.

We arrived at the air­port three hours ear­ly. At secu­ri­ty, we embar­rass­ing­ly had all our food and drink sup­plies con­fis­cat­ed because we failed to realise we were going Inter­na­tion­al. After restock­ing on the oth­er side, we board­ed to set­tle into our four-hour flight to Christ­mas Island.

All was going well. We excit­ed­ly chat­ted about the day final­ly arriv­ing, and we real­ly couldn’t believe it was final­ly hap­pen­ing. As we com­menced our descent, we were advised that the clouds were very low and that we would cir­cle around until they lift­ed so we could land.

Still, with high opti­mism, we gazed out of the win­dow, catch­ing glimpses of the par­adise we were so close to yet so far from. We could see the white beach­es and turquoise waters sur­round­ed by lush green foliage; it was call­ing our names.

And then, like a rock­et, we soared back high in the sky. Our hearts were like stone as the cap­tain announced we could not safe­ly land. We were off to Java to refuel.

That’s OK. We would refu­el and head back. The clouds would have lift­ed, the weath­er would have cleared, and we will just be a few hours delayed. But to our dis­may, as we sat like a strand­ed whale on the tar­mac refu­elling, we were told No, you are head­ed back to Perth”. The silence was deaf­en­ing, the shock set­tled in, and our hopes were dashed.

That was a very long, mys­tery flight to nowhere. We all sat with our heavy hearts and hoped we would find anoth­er way to get where we need­ed to be.

We arrived back in Perth only to be absolute­ly drenched by tor­ren­tial rain, with a two hour wait for accom­mo­da­tion and trans­fers to be sort­ed, with no word on any recov­ery flight in sight. By 2am, we were right back where we had start­ed that morning.

The good news is that we did make it, albeit 48 hours lat­er. One thing remote area nurs­es are good at is adapt­ing under pres­sure. Plan D was hasti­ly devel­oped and activated. 

The Indi­an Ocean Ter­ri­to­ries (IOT) is a unique place to work. Both islands are clos­er to Indone­sia than Aus­tralia and house a melt­ing pot of dif­fer­ent cul­tures. Christ­mas Island is pre­dom­i­nant­ly of Chi­nese descent and has a large Malay population. 

The hos­pi­tal here has a small emer­gency depart­ment and gen­er­al ward and serves a pop­u­la­tion of approx­i­mate­ly 1,700 peo­ple. Cocos (Keel­ing) has a total of 27 islands cov­er­ing a land mass of 14 km². Only two islands are inhab­it­ed and have a small health­care clin­ic. They have a total of one nurse unit man­ag­er, five reg­is­tered nurs­es, one doc­tor and three health work­ers cov­er­ing both clin­ics, serv­ing a pop­u­la­tion of approx­i­mate­ly 600 people. 

The islands did not dis­ap­point. On arrival, we were met with a unique land of rugged land­scapes, ancient forests, abun­dant marine life, soar­ing sea birds, wild coast­lines, remote, pic­turesque trop­i­cal beach­es… and lots of crabs.

The cours­es

Remote Emer­gency Care (REC), and Pae­di­atric Emer­gency Care and Pae­di­atric Advance Life Sup­port (PEC+PALS) com­bined
Anna Heaton, Remote Clin­i­cal Edu­ca­tor, Emer­gency Stream

Resources, includ­ing pre­cious health­care staff, are lim­it­ed in such a remote envi­ron­ment. This left us with only a short time to deliv­er the best emer­gency care edu­ca­tion that we could. We com­bined our lead­ing cours­es by pro­vid­ing all the the­o­ry online. 

The work­shops then focused sole­ly on devel­op­ing skills and putting the­o­ry into prac­tice. The sce­nar­ios were writ­ten to fit the clin­i­cal envi­ron­ment, and a tech­ni­cal debrief/​discussion includ­ed the dif­fer­ent con­sid­er­a­tions and skills required across the lifes­pan. This enabled the learn­ing out­comes of both the adult and pae­di­atric cours­es to be ful­ly covered. 

Cocos (Keel­ing) Islands had request­ed an Advanced Remote Emer­gency Care course, which was again adapt­ed to be appro­pri­ate to the envi­ron­ment. This course includ­ed advanced skills, includ­ing front-of-neck access and chest drains. 

The sce­nar­ios were devel­oped to include advanced crit­i­cal care con­sid­er­a­tions when deal­ing with acute­ly unwell emer­gen­cies such as sep­sis and burns in such a remote envi­ron­ment. The high­light of this course was run­ning a mass casu­al­ty sce­nario that includ­ed the Aus­tralian Fed­er­al Police (AFP) and all clin­i­cal staff.

The sce­nario com­menced on the AFP boat and involved three casu­al­ties, includ­ing a 45-year-old male hav­ing had a car­diac arrest and upturned the boat. His 37-year-old wife was thrown over­board, sus­tain­ing major injuries includ­ing C‑Spine pre­cau­tions, frac­tured pelvis, frac­tured femur, mul­ti­ple lac­er­a­tions and an embed­ded pro­pel­lor blade. The couple’s child, an 18-month-old, was also thrown into the water, sus­tain­ing a sub­mer­sion injury and lat­er dete­ri­o­rat­ed and arrest­ed. The sce­nario involved four AFP staff, six local nurs­ing and med­ical staff, along with numer­ous keen bystanders will­ing to help.

After patients were sta­bilised on the boat and the jet­ty, they were trans­ferred by mule (not the four-legged one) back to the clin­ic for fur­ther treat­ment, man­age­ment and evac­u­a­tion.
There were lots of chal­lenges with lim­it­ed resources, much impro­vis­ing, and a whole lot of skill demon­strat­ed in treat­ing and man­ag­ing the casu­al­ties suc­cess­ful­ly. The team pro­vid­ed out­stand­ing emer­gency health care. This was a fan­tas­tic exer­cise in team col­lab­o­ra­tion, com­mu­ni­ca­tion and best use of resources. I think we left Cocos (Keel­ing) with some food for thought.

Prac­ti­cal Skills course

We con­clud­ed the Emer­gency Stream cours­es with four fun ses­sions: plas­ter­ing, sutur­ing, emer­gency eye care and ear pre­sen­ta­tions. The day was all about lots of hands-on prac­tice while learn­ing valu­able skills. We saw some ter­rif­ic sutur­ing tech­niques. The emer­gency stream cours­es end­ed with every­one acquir­ing at least one plas­tered limb. It was great fun all around.

Mid­wifery Emer­gency Care (MEC) course
Aman­da For­ti, Remote Clin­i­cal Edu­ca­tor, Mid­wifery Stream 

The MEC cours­es were busy and fun, filled with Leonie and I teach­ing in tan­dem to deliv­er a trun­cat­ed pro­gram. Both doc­tors and nurs­es well received the pro­gram. Deliv­er­ing MEC in 12 hours or less was an exem­plar of what can be achieved in a lim­it­ed time­frame with a small team of health pro­fes­sion­als who usu­al­ly work together. 

Hav­ing min­i­mal equip­ment to teach with (only that which we could car­ry) pro­vid­ed some chal­lenges, and the odd raised eye­brow from cus­toms offi­cers as they not­ed the repli­ca human pelvis in my hand lug­gage as I went through secu­ri­ty. For­tu­nate­ly, the pae­di­atric man­nikin, preg­nant bel­ly, mod­el pla­cen­ta and birth instru­ments were all checked in. 

It was won­der­ful get­ting to know the IOHT team, and we were extreme­ly grate­ful for the oppor­tu­ni­ty to expe­ri­ence the deliv­ery of mater­ni­ty care, work, and life in this very remote set­ting. We also had the oppor­tu­ni­ty to explore and spend time in a place of incred­i­ble nat­ur­al beau­ty (par­tic­u­lar­ly under­wa­ter), afford­ing us life­long memories.

First Line Triage (FLT) course
Leonie McLaugh­lin, Remote Clin­i­cal Edu­ca­tor, Mid­wifery Stream 

A First Line Triage (FLT) course was con­duct­ed on each island. This course focus­es on the triage of patients and appoint­ment man­age­ment in the pri­ma­ry health set­ting. The aim was to upskill the non-clin­i­cal pri­ma­ry health prac­ti­tion­er to con­fi­dent­ly assess patients whilst apply­ing the prin­ci­ples of triage to ensure patients receive appro­pri­ate care. Both were delight­ful, engaged groups made up of admin and some health work­er staff. Each half-day ses­sion involved lots of dis­cus­sion, rel­e­vant case stud­ies, and facil­i­ta­tion, enabling the group to tease out local issues and cre­ate poten­tial solu­tions togeth­er. The con­tent around the impor­tance of pos­i­tive and effec­tive com­mu­ni­ca­tion across all roles with­in the clin­ic was enjoyed and active­ly engaged with.

The par­tic­i­pants’ feed­back on the day was very pos­i­tive. They report­ed that the course had real­ly helped them under­stand their roles and respon­si­bil­i­ties. Pro­vid­ing a the­o­ret­i­cal frame­work rein­forced the need to fol­low an agreed-upon, con­sis­tent, and for­mal triage process in their pri­ma­ry care/​clinic set­tings. It even extend­ed to the request that the clin­i­cal staff be informed of their triage process as well.

A very reward­ing teach­ing and learn­ing expe­ri­ence for myself and these key mem­bers of the teams in the Pri­ma­ry Health clin­ics on the islands.

The great­est ben­e­fit for us as edu­ca­tors and for the staff, was not only deliv­er­ing the work­shop in the envi­ron­ment in which they work, but also work­ing with the whole of the team. It was fas­ci­nat­ing to see how every­one slipped into their nor­mal roles. They were incred­i­bly sup­port­ive of each oth­er and debrief­ing includ­ed some thought-pro­vok­ing dis­cus­sions on how they could improve their emer­gency care mov­ing forward.

Aman­da For­ti sums it up beautifully: 

The entire jour­ney was a career high­light for Leonie and myself. Shar­ing the expe­ri­ence with each oth­er, the emer­gency stream edu­ca­tors and our remote col­leagues was a rare expe­ri­ence of what work­ing as a Remote Area Nurse and Remote Clin­i­cal Edu­ca­tor (Nurse & Mid­wife) can look like. 

None of these cours­es could have gone ahead with­out the amaz­ing ded­i­ca­tion and sup­port of both the Nurse Man­agers and Clin­i­cal Edu­ca­tors, Vicky and Leah, on the islands. 

There were about a thou­sand emails and phone calls as we tried to gath­er infor­ma­tion about the diver­si­ty of the care they deliv­er, the emer­gen­cies that present and how these are man­aged in this unique envi­ron­ment. We were ded­i­cat­ed to tai­lor-mak­ing these cours­es to be of the best learn­ing ben­e­fit to all the staff. 

In addi­tion, huge thanks to our fab­u­lous vol­un­teer facil­i­ta­tor Steve Gust who just goes with the flow and his love­ly wife who made for an excel­lent Trau­ma patient. The mass casu­al­ty would not have been the same with­out you. 

I think I can hon­est­ly say, that whilst it was an exhaust­ing time for every­one involved, the expe­ri­ence was illu­mi­nat­ing, high­ly edu­ca­tion­al and a whole heap of fun! We look for­ward to vis­it­ing again. Thank you from every­one at CRANAplus Education.

Anna Heaton, Remote Clin­i­cal Edu­ca­tor, CRANAplus