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Remote Area Nurse Lesley Woolf's latest accolade – 2024 CRANAplus Aurora Award for the Remote and Isolated Health Professional of the Year

19 Dec 2024

For Lesley Woolf, Executive Health Manager at Mala’la Health Service Aboriginal Corporation in Maningrida, this is a time of recognition for her decades of commitment to help improve the health of Aboriginal people in remote Australia. Here she talks about her belief in the rising star of primary health care.

I am just doing my job,” says Les­ley whose lat­est acco­lade is the 2024 CRANAplus Auro­ra Award – for the Remote and Iso­lat­ed Health Pro­fes­sion­al of the Year, which was pre­sent­ed to her at the organisation’s con­fer­ence in Mel­bourne in Octo­ber. As her nom­i­na­tion states: Lesley’s qui­et ded­i­ca­tion to and advo­ca­cy for the health of remote com­mu­ni­ties reflects CRANAplus val­ues, par­tic­u­lar­ly integri­ty, social jus­tice, and inclu­sive­ness in sup­port­ing the deliv­ery of qual­i­ty, safe health care in remote and iso­lat­ed settings.

Ear­li­er this year, Les­ley was award­ed the Medal of the Order of Aus­tralia in the King’s Birth­day 2024 Hon­ours list for ser­vice to Indige­nous health and to rur­al and remote nurs­ing. And in 2023, she was cho­sen as a final­ist in the NT Senior Aus­tralian of the Year Awards for her work in tran­si­tion­ing health ser­vices to Abo­rig­i­nal Com­mu­ni­ty Con­trolled Organ­i­sa­tions in the Territory.

Les­ley is quick to embrace the entire nurs­ing com­mu­ni­ty in acknowl­edg­ing her recog­ni­tion: You do what needs to be done, iden­ti­fy­ing needs and work­ing as hard as you can to get things done. You see what can be improved and try to get that. You want to make a difference.”

She then moves on to talk about her favourite top­ic – pri­ma­ry health care. If we are going to improve health in Aus­tralia, in fact world­wide, we real­ly need to look more care­ful­ly at pre­ven­ta­tive health, be proac­tive in terms of health.

Les­ley speak­ing on The Frame­work – From Pub­li­ca­tion to Imple­men­ta­tion pan­el at the CRANAplus 2024 Remote Nurs­ing and Mid­wifery Conference.

I think pri­ma­ry health and remote health is becom­ing sexy and more attrac­tive than ever. 

As a mem­ber of a pan­el at the con­fer­ence dis­cussing the Nation­al Rur­al and Remote Nurs­ing Gen­er­al­ist Frame­work, Les­ley recog­nised its val­ue in pro­vid­ing guid­ance for nurs­es in remote areas, process­es for organ­i­sa­tions striv­ing to be bet­ter, and recog­ni­tion of the extent of the work done by remote area health pro­fes­sion­als. This frame­work describes the unique con­text of prac­tice and core capa­bil­i­ties for rur­al and remote Reg­is­tered Nurs­es in Australia.

While I see inter­est in remote health care mov­ing in the right direc­tion, it’s still hard to get nurs­es into these roles par­tic­u­lar­ly with the right skills and expe­ri­ence. It’s impor­tant that they are well pre­pared and receive a lot of sup­port. To go out there unpre­pared can scar peo­ple for life.

I can see more and more peo­ple want­i­ng to become remote area nurs­es. I think that’s great. 

The old adage of see­ing peo­ple who go into the out­back being Mis­sion­ar­ies, Mer­ce­nar­ies and Mis­fits, is fad­ing. In terms of the health field, we are see­ing more peo­ple want­i­ng to be remote area nurs­es for the right rea­sons, with a gen­uine inter­est in Abo­rig­i­nal and pri­ma­ry health care.

There are more and more oppor­tu­ni­ties for nurs­es to fol­low that path and, of course, CRANAplus is an impor­tant part of that, includ­ing offer­ing more and more cours­es that pro­vide eas­i­er access to pro­fes­sion­al devel­op­ment and rur­al and remote context.”

Les­ley is also thrilled to see more Abo­rig­i­nal peo­ple becom­ing health prac­ti­tion­ers, and more being done to make this pos­si­ble. When I see local peo­ple with the knowl­edge of health prac­ti­tion­ers speak­ing to local peo­ple, often in lan­guage, talk­ing to each oth­er about health, tak­ing own­er­ship… that’s my dream.”

Les­ley, who has now been at Malal’a for nine years, lists a few oppor­tu­ni­ties over the years that opened her eyes and expand­ed her mind on the depth and val­ue of pri­ma­ry health; instances and oppor­tu­ni­ties that made her think over the years.

Work­ing in Queens­land for 30 years, Lesley’s nurs­ing career start­ed on the wards of Cairns and Mount Isa Hos­pi­tals, soon man­ag­ing the emer­gency depart­ment. I saw such dis­par­i­ty in the bur­den of dis­ease for Abo­rig­i­nal peo­ple,” she says. I was prob­a­bly a bit naïve.”

Com­ing back years lat­er as Direc­tor of Nurs­ing, Les­ley then had respon­si­bil­i­ty for all the com­mu­ni­ties in the far west region. I’d pre­vi­ous­ly gone out to Doomadgee which had a lit­tle clin­ic that was basi­cal­ly falling down, it was so poor. There was no real health ser­vice and patients had to be flown out all the time.

Five new­ly appoint­ed Fel­lows of CRANAplus (left to right) CRANAplus CEO Lin­da Kens­ing­ton; Josh Stafford; Kather­ine Neil; Mark Good­man; Les­ley Woolf OAM; Board Chair John Wright; Heather Keighley.

If a child had a tem­per­a­ture, they had to fly them out, the health ser­vice was so lim­it­ed. As Direc­tor of Nurs­ing, I start­ed talk­ing about a new health cen­tre, and I focussed on the fact that it would be so much more cost effec­tive. There would be no need to fly out so many patients. Even­tu­al­ly we got that sev­en-bed health centre.”

A huge eye-open­er which was a tough gig’, was her appoint­ment to the Board of Direc­tors for a diver­sion­ary cen­tre in Mount Isa, deal­ing with peo­ple who would oth­er­wise end up in prison. There, I saw how pro­vid­ing a feed, a bed and care, and they’d walk away a much bet­ter per­son. Some­times, I’d man­age to fast-track them to the emer­gency depart­ment to see a doctor. 

It became obvi­ous that if you care for peo­ple, pro­vide basic care, you can change lives.” 

Mov­ing to the North­ern Ter­ri­to­ry to work and even­tu­al­ly for Sun­rise Health Ser­vice in Kather­ine, Les­ley was mov­ing essen­tial­ly from a back­ground in hos­pi­tal envi­ron­ments to com­mu­ni­ty. The CEO at the time made me think dif­fer­ent­ly. I say thank you every day in my life that he helped to change my direc­tion,” says Les­ley. He gave me that opportunity.

I had been in hos­pi­tals most of the time, focussed on how many beds, how many spare beds, beds in emer­gency, and there was nev­er enough money.

I had come in from a fair­ly green per­spec­tive. I thought before this that I knew what pri­ma­ry health care was. But I realised I knew noth­ing about pri­ma­ry health care and I had to be hum­ble and ask a lot of questions.

Sun­rise was all about ser­vice pro­vi­sion – in the home and in the com­mu­ni­ty. It was about pre­ven­tion rather than reac­tion. Work­ing with the com­mu­ni­ty and talk­ing about what their pri­or­i­ties are. Think­ing of what is best for the com­mu­ni­ty. And I realised that it was impor­tant to apply this in the hos­pi­tal set­ting too.

In pri­ma­ry health care you can con­trol bud­gets bet­ter than in a hos­pi­tal,” Les­ley acknowl­edges. You can have patient recalls. We work on pre­vent­ing peo­ple from get­ting sick, not help­ing peo­ple get well.

While hos­pi­tals are so essen­tial, I can see that pri­ma­ry health care also has an impor­tant role to play and real­ly is essen­tial in mak­ing a difference.” 

Con­tin­ue read­ing about 2024 award recip­i­ents in the Excel­lence in Remote Health Prac­tice and New to Remote Prac­tice cat­e­gories, or nom­i­nate a col­league for an award.