2024 CRANAplus Member Survey results

23 Apr 2025

Thank you to everyone who participated in the CRANAplus 2024 Annual Member Survey. Your insights are invaluable in helping us understand your experiences and strengthen our support for the remote health workforce. This feedback directly shapes our priorities in education, support, and advocacy initiatives. Each year, a number of key messages come through loud and clear. Some of these are similar to previous years, but there are always lots of interesting trends to unpack. Let’s take a look.

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Why you work in remote health

You told us that mak­ing a dif­fer­ence to com­mu­ni­ties (73%), pro­fes­sion­al exten­sion and sat­is­fac­tion (65%), and per­son­al or lifestyle ben­e­fits (54%) remain the main moti­va­tions for work­ing in a rur­al and remote set­ting. Finan­cial ben­e­fits as a moti­va­tion has fall­en sig­nif­i­cant­ly com­pared to pre­vi­ous years.

Work­force experience 

The sur­vey results show that the num­ber of ear­ly career remote area nurs­es is sta­ble; how­ev­er, the num­ber of those with between 5 and 10 years of expe­ri­ence has fall­en. Over­all, the rur­al and remote pro­fes­sion­al exper­tise of the work­force has increased, with Mem­bers with more than 10 years of expe­ri­ence work­ing in remote areas increasing.

Work­place conditions

When con­sid­er­ing the work con­di­tions most impor­tant to Mem­bers, this year, the results show a strong focus on rela­tion­ship-based fac­tors over phys­i­cal con­di­tions and ser­vices avail­able. Aside from safe­ty and secu­ri­ty, Mem­bers nom­i­nat­ed effec­tive pro­fes­sion­al and com­mu­ni­ty rela­tion­ships and effec­tive staffing (num­ber and skill mix) as increas­ing­ly impor­tant. Up to five con­di­tions were iden­ti­fied by each respon­dent, the top most impor­tant includ­ed safe­ty and secu­ri­ty (72%); sup­port­ive man­age­ment (65%); pos­i­tive work­place rela­tion­ships (62%); pos­i­tive rela­tion­ships between the work­place and com­mu­ni­ty (58%); and appro­pri­ate staffing and skill mix (56%).

Advo­ca­cy and sup­port pri­or­i­ties

You told us that of the issues CRANAplus advo­cates for, the fol­low­ing are most impor­tant: safe­ty and secu­ri­ty (69%); resourc­ing to meet PHC needs (68%); work­force well­be­ing (67%); work­force sus­tain­abil­i­ty (66%); and rur­al and remote career path­ways (64%). We’re active­ly respond­ing to these pri­or­i­ties. CRANAplus con­tin­ues to sup­port career path­ways, offers men­tal health and well­be­ing sup­port, includ­ing a 24/7 tele­phone sup­port line and a range­of men­tal health and well­be­ing work­shops, resources and edu­ca­tion, and advo­cates for safe­ty and secu­ri­ty. We also meet reg­u­lar­ly with key stake­hold­ers at the nation­al and state/​territory lev­el. Your feed­back via the sur­vey, com­bined with the input of the Mem­ber Round­table, informs which issues we seek to address in our advo­ca­cy on your behalf.

Work­force trends

16% of respon­dents report­ed being inter­est­ed in, or plan­ning to tran­si­tion into, rur­al or remote prac­tice. 25% are con­sid­er­ing leav­ing with­in the next two years, with 41% of these cit­ing retire­ment as the pri­ma­ry rea­son. 55% of sur­vey respon­dents are 55 years of age or old­er. This data rein­forces the impor­tance of the Gov­ern­ment invest­ing in work­force pipelines that sup­port our incred­i­ble, long-term, expe­ri­enced nurs­es to have the resources to sup­port those want­i­ng to tran­si­tion into remote prac­tice. CRANAplus has recent­ly sub­mit­ted a com­pre­hen­sive pre-bud­get sub­mis­sion to the Gov­ern­ment advo­cat­ing for fund­ing a nation­al Post­grad­u­ate Rur­al and Remote Gen­er­al­ist Path­way for Reg­is­tered Nurs­es and Reg­is­tered Nurse Mid­wives and a Clin­i­cal Reflec­tive Super­vi­sion Program.

Safe­ty and secu­ri­ty

Safe­ty con­cerns remain a con­cern­ing trend. With­in the last 12 months, 8% of respon­dents have been expect­ed to attend call-outs on their own. 31% have expe­ri­enced a safe­ty and secu­ri­ty inci­dent while car­ry­ing out their role (increased by 4%), while 16% have at times been con­cerned for their safe­ty and did not feel able to voice their con­cerns. Only 10% of new employ­ees received a com­pre­hen­sive ori­en­ta­tion to their work­place, which includ­ed com­mu­ni­ty intro­duc­tions and safe­ty and secu­ri­ty poli­cies and pro­ce­dures (decreased by 6%). More work­places have safe­ty and secu­ri­ty poli­cies and pro­ce­dures that are fol­lowed (increased by 5%). In response, CRANAplus will con­tin­ue our advo­ca­cy for sys­tem­at­ic changes to improve safe­ty mea­sures and sup­port for remote health workers.

Thank you to the Mem­bers who par­tic­i­pat­ed in the 2024 Annu­al Mem­ber Sur­vey. Con­grat­u­la­tions to CRANAplus Mem­ber Bron­wyn, who has won the draw for the $200 gift vouch­er for her participation.

As we move through 2025, we remain deeply com­mit­ted to sup­port­ing our Mem­bers and advo­cat­ing for pos­i­tive change in remote health­care delivery.

We’re grate­ful for your con­tin­ued trust in CRANAplus and your ded­i­ca­tion to remote health. Togeth­er, we are work­ing to build a stronger, safer, and more sus­tain­able remote health­care workforce.

This sur­vey is an annu­al oppor­tu­ni­ty, but we wel­come your feed­back year-round. Con­tribute your per­spec­tives to CRANAplus direct­ly by email­ing professionalservices@​crana.​org.​au with feed­back on your expe­ri­ences and solu­tions. If you’re inter­est­ed in reg­u­lar­ly par­tic­i­pat­ing, be sure to sub­mit an Advo­ca­cy Expres­sion of Inter­est here to be noti­fied of tar­get­ed advo­ca­cy opportunities.