Lay the foundation for community awareness with Naomi Zaro

23 Apr 2025

Naomi Zaro, descendant of the Meriam (Dauareb) people of the Torres Strait, uses her platform as a re-elected CRANAplus Board Member to be a voice for Aboriginal and Torres Strait Islander Health Practitioners (AHPs). AHPs play a valuable role in rural and remote health care, holding community knowledge that RANs may not. Naomi highlights how important it is that these roles work together to bridge this gap in awareness.

Nurs­es come out to us from the hos­pi­tals and, more often than not, they don’t know what an AHP is, or what their role is in the clin­ics,” Nao­mi says, hav­ing worked at Sun­rise Health Ser­vice Abo­rig­i­nal Cor­po­ra­tion through­out the Kather­ine region as an AHP Clin­i­cal Edu­ca­tor for five years now, and many years before that with­in Abo­rig­i­nal Com­mu­ni­ty Con­trolled Health Services. 

When you do get new staff come, they’ll sit down and have a yarn with me and I’ll just explain what AHPs are and how we will work along­side each oth­er out in communities.”

The role of the AHP came about in the ear­ly 1950s, and Nao­mi explains how far it has come since then.

It was more seen as a bro­ker­age type role between the Indige­nous clients and patients and the Non-Indige­nous nurs­ing staff and doc­tors,” she says.

Then, as with every­thing, it becomes some­thing a lit­tle bit more. Clin­i­cal skills were taught in about the 1970s, and that includes the devel­op­ment of the Abo­rig­i­nal Health Work­er train­ing. So the role changed from being sort of like the trans­la­tor or inter­preter to being a lit­tle bit more hands-on.

And then it became more again, with clin­i­cal respon­si­bil­i­ty, doing patient obser­va­tions, and work­ing with the nurs­es and doc­tors when they went out to communities.

The role now looks more holis­ti­cal­ly. Look­ing at the social and emo­tion­al well­be­ing of clients, health pro­mo­tion and the men­tal health and well­be­ing side of things. So the role has diver­si­fied again from being just clin­i­cal, broad­en­ing our scope of practice.”

Nao­mi says it is an ongo­ing task to edu­cate about the evo­lu­tion of this role, and to get oth­ers in the work­place to see AHPs as equals.

Don’t get me wrong, there are lots of RANs that have worked with lots of AHPs and it’s like a dream machine, things just work. But then you do get some that just have no idea, and you sort of feel fad­ed into the back­ground a lit­tle bit,” she says.

I think one of the biggest things is acknowl­edg­ing that we’re all out there for the same rea­sons. We’re all on the same level.”

One take­away Nao­mi has for RANs as a start­ing point to broad­en­ing com­mu­ni­ty aware­ness is the impor­tance of respect­ing men’s busi­ness and women’s business.

When I was work­ing back in Kal­go­or­lie, there was a bloke on the list who need­ed to be seen and at the time we didn’t have any male health work­ers or nurs­ing staff on,” she recalls.

So I called the gen­tle­man through, and when he came through, three of his wives came through as well. I spent the con­sul­ta­tion speak­ing to them, and they were speak­ing for their hus­band. I found that inter­est­ing because it was the first time I’d ever expe­ri­enced it.

Even though not every­where is the same, a lot of things are very much sim­i­lar between com­mu­ni­ties. So the biggest thing that [female] RANs need to know is men won’t talk to you. Some will engage with you, depend­ing on how com­fort­able they are with you, but it’s more so just the cul­tur­al prac­tice. There’s stuff you just do not speak about, at all. In a hos­pi­tal set­ting you’re like, Okay, we need to change your bed­pan, we need to change your catheter,’ where­as in com­mu­ni­ty, you just wouldn’t do that.

It’s just these lit­tle things that can help RANs to improve their prac­tice, and improve the com­mu­ni­ty engage­ment as well.”

Nao­mi sug­gests that the best place for RANs to start build­ing on knowl­edge is con­nect­ing with the peo­ple around them.

If they’ve got AHPs in their com­mu­ni­ties, def­i­nite­ly speak to them. Also a lot of Indige­nous staff are from the com­mu­ni­ty, so speak to com­mu­ni­ty staff, that would be their best bet to help lay that foun­da­tion, that com­mu­ni­ty awareness.”

At the end of the day, it doesn’t mat­ter what your job title is out there, as long as the clients are get­ting what they need, and we all just work together.”

Our online learn­ing mod­ule Intro­duc­tion to Cul­tur­al­ly Safe and Inclu­sive Prac­tice encour­ages you to reflect on your prac­tice, review your own bias and the lens­es through which you view the world, and to fur­ther think about the cul­tures of your work­places and com­mu­ni­ties. Learn more.