A swift look into bush nursing centres with Sue Carroll

23 Apr 2025

Sue Carroll joined our CRANAplus Nursing and Midwifery Roundtable to be an advocate, make a difference and tell her story. Here, she shares what life is like at Swifts Creek Bush Nursing Centre.

The first glimpse at Sue gives you an insight into the type of per­son she is. Her glass­es, shirt and lip­py all in a match­ing shade of bold, bright red feel like a phys­i­cal man­i­fes­ta­tion of her pas­sion, dri­ve and energy. 

Sue start­ed relief nurs­ing at Swifts Creek Bush Nurs­ing Cen­tre near­ly 28 years ago, and it changed absolute­ly every­thing” for her. Com­ing from work­ing in a hos­pi­tal ED where she had sup­port from oth­er staff, she quick­ly realised that at the bush cen­tre, you’re it”. After 15 years of reliev­ing, she took over the role of Bush Nurse Manager.

Bush nurs­ing cen­tres are a unique mod­el. They’re pri­vate not-for-prof­it organ­i­sa­tions that aren’t affil­i­at­ed with oth­er health organ­i­sa­tions. Each indi­vid­ual bush nurs­ing cen­tre is also unique, and the ser­vices it pro­vides to the local com­mu­ni­ty depend on the qual­i­fi­ca­tions and skills of the nurs­es it employs. 

We also go out for ambu­lance call­outs in our area, so we’re first respon­ders until we can get an ambu­lance there to trans­fer them,” Sue says. 

Even though we’re not remote like the North­ern Ter­ri­to­ry or oth­er places like that, because we’re up in the moun­tains in Vic­to­ria there is a delay and we haven’t got an emer­gency depart­ment close by.”

His­tor­i­cal­ly, bush nurs­ing cen­tres were set up with funds raised by local com­mu­ni­ties, and are still man­aged by com­mu­ni­ty com­mit­tees today. Sue explains that she receives par­tial fund­ing from the Depart­ment of Health now, but works hard to secure addi­tion­al fund­ing else­where to ensure she’s pro­vid­ing the care her com­mu­ni­ty needs.

Whether it’s to put a defib­ril­la­tor down at the gen­er­al store, to pur­chase med­ica­tions, dress­ings and equip­ment for ambu­lance call­outs, to run health infor­ma­tion nights for women, men or new par­ents, or to refur­bish the cen­tre with a lick of paint and new floor­ing – if it needs doing, Sue will find a way to make it happen. 

I try to find what­ev­er extra fund­ing I can,” she says. 

And as if this doesn’t keep her busy enough, Sue is also in the mid­dle of plan­ning an impres­sive cap­i­tal project to ben­e­fit the old­er gen­er­a­tions of Swifts Creek.

There’s no hous­ing for elder­ly peo­ple in this area. So many have sold up and moved and then said, I wish I nev­er left. I have left my com­mu­ni­ty and all my con­nec­tions,’” Sue explains. 

There was a block of land up here, and I said to our com­mit­tee of man­age­ment that we need to buy it and we need to build units for over 65s, like a retire­ment vil­lage. When they can’t man­age their homes or farms any­more, they can move in there. 

So we had a com­mu­ni­ty meet­ing and told the com­mu­ni­ty what we want­ed to achieve. I con­vinced the com­mit­tee to pur­chase it, because we had enough mon­ey that we could buy it, but we have to try and get fund­ing to build these units. We’re still work­ing on it.” 

No mat­ter how much work it may be though, Sue loves serv­ing her community. 

It’s all about the health and well­be­ing of these peo­ple, and keep­ing them as safe as possible.” 

The thing I love most is know­ing that I can make a dif­fer­ence in people’s lives, and that’s what it’s all about.” 

Sue admits she has con­sid­ered head­ing into retire­ment, but there’s one thought that pulls her back. 

I’ve still got too much to do.”

CRANAplus Round­ta­bles con­nect health pro­fes­sion­als in sim­i­lar cir­cum­stances and facil­i­tate com­mu­ni­ca­tion between the work­force and our organ­i­sa­tion. View cur­rent oppor­tu­ni­ties here.